It sux balls.
I was going to write about the whole process of me signing up internet, but it annoyed me so much I just gave up half way. Basically my flat doesn’t exist, and I can’t sign up a new service because the current address already has a service (which I’m assuming is upstairs). The solution was so simple – manually write in a new address! Don’t use the “look-up-address-by-postal-code” form they provide you. It only costed me almost all my credit on my phone, and hours with customer support between BT and Sky. GG.
and for a bonus fun, Hipster Branding